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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alex G

Alex G

July 14, 2026

5  out of  5
rating by Alex G
"Highly recommended! Erika is very professional and respectful. She not only helps you, but also keeps her word and makes sure to take care of any issues or concerns that come up. I truly appreciate her dedication and excellent customer service."
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Khalid Ahmad

July 10, 2026

5  out of  5
rating by Khalid Ahmad
"Perry great guy thank you"
We responded:
"Khalid, thank you for the 5 stars! I'm glad to hear you had a positive experience. Let us know if we can help with anything else!"
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RICK CLEVIDENCE

July 7, 2026

5  out of  5
rating by RICK CLEVIDENCE
"Although there's agent isn't in my area he was kind, thoughtful, seemed extremely intelligent in his profession, great sense of humor, and a very good memory, although we just spoke over the phone it seemed like we were friends for years he answered all my questions, got me all the best deals, although another agent in the same state that I live in Arizona wasn't near the same caliber as Perry Olsen was, the other agent was even counter sending and rude, when I called Perry to start my policy I even commented about the guy here in Arizona"
We responded:
"Thank you, Rick, for sharing your experience! I'm really happy to hear that the conversation left such a positive impression and that we could assist you with your insurance needs. It's important to us that every interaction feels personal and helpful. If there's anything else you need, feel free to reach out!"
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Nine Nine

July 3, 2026

5  out of  5
rating by Nine Nine
"5 outta 5"
We responded:
"Thank you for the 5 stars! I'm happy to know you had a great experience with our office. We're always here if you need anything else!"
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Haydee Ortiz

June 30, 2026

5  out of  5
rating by Haydee Ortiz
"Thank you Maria C. for the amazing customer service! You made moving one step easier for me!"
We responded:
"Thank you, Haydee! I'm happy to hear that Maria. was able to make your move a bit smoother with her excellent service. We're here to help, so feel free to reach out if you need anything else!"
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Trueworshiper Of God

June 29, 2026

5  out of  5
rating by Trueworshiper Of God
"My name is Steven, I want to thank Shianne Lester, who has always been what makes State Farm insurance the reason I won’t leave, to make a long story short, unfortunately Shianne was working at a different office when I came in to take care of some very important matters, and was helped by someone else, that made me consider taking my business somewhere else, I went to State Farm today and Shianne Lester was there and I told her I no longer wanted to have anything to do with this agency because of what I had experienced here with another agent. She looked at my concerns and gave me the help and understanding I needed to move forward, and solved every issue regarding the multiple policies I have with them, I was very pleased and decided to stay with Perry Olson, Thank you Shianne for doing the work to have my family and I covered, Like a good neighbor State Farm is there."
We responded:
"Thank you, Steven! I'm really glad Shianne was able to address your concerns and provide the support you needed. It's important to us that you feel confident and satisfied with your coverage. We're grateful for your trust and happy to have you with us. Let us know if we can help with anything else!"
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Katana Pollard

June 16, 2026

5  out of  5
rating by Katana Pollard
"Maria with State Farm was a great help to me and getting my policy sent to me in full detail."
We responded:
"Thank you for your review, Katana! I'm glad Maria could assist you with your policy. Let us know if you need anything else!"
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Nadine Kapuniai

June 15, 2026

5  out of  5
rating by Nadine Kapuniai
"Maria was very helpful. She worked fast and efficiently. Help me understand what the process was and explained things clearly! Answered all my questions and went beyond what was asked. Talked to me a little about life insurances. This office has been nothing but helpful and pleasant everytime me and my husband walk in."
We responded:
"Thank you, Nadine! I'm happy to hear that Maria was able to assist you so effectively and provide clear explanations. It's great to know that you and your husband have had such positive experiences with our office. We're always here to help, so feel free to reach out if you need anything else!"
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Kylie Anderson

June 15, 2026

5  out of  5
rating by Kylie Anderson
"Maria was great!"
We responded:
"Kylie, thank you for taking the time to leave us a review! I'm happy to hear that Maria provided you with great service. We're here to help if you need anything else!"
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Diana Gonzales

June 11, 2026

5  out of  5
rating by Diana Gonzales
"Unanimously agreed, our meeting with Agent Frank Ramirez was most positive and certainly informative. As an 'islander' myself; a senior and a mother born and raised in Lanai City, my Aloha Pride was lifted to have met such a dynamic individual like Frank. He is very astute individual with working background knowledge he brings forward into his current position. Much continued success to Frank's future. 🌺Much Mahalo and Aloha to all the well staffed individuals at this office."
We responded:
"Thank you, Diana, for sharing your experience! I'm glad to hear that Frank made such a positive impression and that you felt a connection with our team. We appreciate your kind words and support. Feel free to reach out if you need anything else!"
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HandsMan88

June 10, 2026

5  out of  5
rating by HandsMan88
"It was a long process but my agent Frank worked diligently to find me a rate that was fair and really worked for me to get something I was happy with"
We responded:
"Thank you for taking the time to leave us a review! I'm glad to hear that Frank was able to help you find a rate that you're happy with. We always aim to make sure our customers feel satisfied with their coverage. Let us know if we can help with anything else!"
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Edith Barrales

May 15, 2026

5  out of  5
rating by Edith Barrales
"Jessica me ayudó a conseguir mi seguro de auto y fue de gran ayuda al explicarme los precios. Me hizo sentir muy segura con mi decisión de cambiar de seguro. Tiene un excelente servicio al cliente y te hace sentir muy cómoda."
We responded:
"¡Gracias, Edith! Me alegra saber que Jessica te brindó un excelente servicio al cliente y te hizo sentir cómoda con tu decisión. Estamos aquí para ayudarte con cualquier cosa que necesites en el futuro. ¡Gracias por elegirnos!"
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Eleanor Shearman

May 9, 2026

5  out of  5
rating by Eleanor Shearman
"The person who helped me, Sisi, was very helpful, service was fast."
We responded:
"Thank you for your review, Eleanor! I'm happy to hear that Sissy provided you with helpful and fast service. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Ana

May 8, 2026

5  out of  5
rating by Ana
"Erika was super kind to me and explained everything clearly, answering all my questions, she was fast and I can tell she enjoys helping out. Best service!!! Thank you"
We responded:
"Thank you for your wonderful feedback, Ana! I'm so glad to hear that Erika provided you with such excellent service and clear explanations. We truly appreciate your kind words and are happy to have been able to assist you. If you ever need anything else, feel free to reach out!"
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Alicea Royal

May 5, 2026

5  out of  5
rating by Alicea Royal
"Andres was so helpful in answering all my questions made everything much easier"
We responded:
"Thank you, Alicea! I'm happy to hear that Andres was able to assist you and make things easier. Our team is dedicated to providing excellent service, and your feedback means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Pascual Lopez

May 5, 2026

5  out of  5
rating by Pascual Lopez
"he helped with all the questions I had and thanks to Andres he’s the best"
We responded:
"Thank you, Pascual! I'm happy to hear that Andres was able to assist you with all your questions. We appreciate your feedback and are always here to help with any insurance needs. Thanks for choosing us!"
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Bianca Rodriguez

April 24, 2026

5  out of  5
rating by Bianca Rodriguez
"Just wanted to take a second and share my wonderful experiences and help from Ms. Tiffany O. She always helps me with any little question I have or changes I need."
We responded:
"Thank you, Bianca! I'm delighted to hear about your positive experiences with Tiffany. She truly goes above and beyond to assist with any questions or changes you have. We're grateful for your feedback and are always here to help with anything you need. Thanks for choosing us!"
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Real Robert McCullough

April 24, 2026

5  out of  5
rating by Real Robert McCullough
"If you need someone to explain your policy to you, the you gotta ask for Krista. That woman would make a great agent. She helped me with questions I had about what my home owners policy. She breaks it terminology down into lay mans terms."
We responded:
"Thank you, Robert McCullough! I'm happy to hear that Krista was able to assist you with your policy questions. She truly has a knack for making complex information easy to understand. We're grateful to have her on our team. If you have any more questions or need further assistance, feel free to reach out!"
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Amelia Valdivia

April 24, 2026

5  out of  5
rating by Amelia Valdivia
"Jessica fue una gran ayuda. Tenia varias preguntas acerca de mi renovacion de pólizas y fue muy amable al asistirme."
We responded:
"¡Gracias por tu comentario, Amelia! Me alegra saber que Jessica pudo asistirte con tus preguntas sobre la renovación de pólizas. Estamos aquí para ayudarte con cualquier otra cosa que necesites. ¡Gracias por elegirnos!"
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Aliyah

April 10, 2026

5  out of  5
rating by Aliyah
"Victoria was absolutely amazing to work with! She helped me get set up with life, home, and auto insurance all in one place, and the pricing was incredible. She made the whole process easy, stressfree, and actually enjoyable, which is rare when it comes to insurance.

She was knowledgeable, patient, and took the time to explain everything clearly so I felt confident in my choices. On top of that, her customer service was top tier and friendly, responsive, and genuinely caring.

I’m super happy with my experience and highly recommend Victoria to anyone looking for great coverage at a great price!"
We responded:
"Thank you, Aliyah, for your wonderful feedback! I'm delighted to hear that Victoria provided such exceptional service and made the insurance process enjoyable for you. It's fantastic to know that her knowledge and patience helped you feel confident in your choices. We truly appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can assist with!"
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Jennifer VanderBeke

March 31, 2026

5  out of  5
rating by Jennifer VanderBeke
"I had a wonderful experience with this office! Shianne helped guide me through the steps and made it feel easy!"
We responded:
"Thank you, Jennifer! I'm happy to hear that you had a great experience with our office. Shianne is fantastic at making the process smooth and straightforward. If you need anything else, feel free to reach out!"
Profile photo of Jeff Garrett

Jeff Garrett

February 26, 2026

2  out of  5
rating by Jeff Garrett
"Sent a message to Perry as to why my auto rate went up. Still waiting for a response after two months."
We responded:
"Hi Jeff, we appreciate you taking the time to share your concern and for speaking with our manager, Kristen. We understand how frustrating it can feel to see your rate change, especially compared to years ago.

As you know, individual agencies don’t set pricing. Over the past decade, repair costs, vehicle technology, medical expenses, and overall claim frequency have risen significantly across the industry, which has impacted premiums. We always strive to provide coverage options that fit our customers’ budgets and needs.

For eligible auto customers in 2025, State Farm announced last week that it will be returning $5 billion through the largest dividend in company history. You can read more here:
https://newsroom.statefarm.com/state-farm-mutual-announces-5-billion-cash-back-to-auto-customers-through-largest-dividend-in-company-history/

Insurance works in cycles — when claims frequency increases, premiums must adjust to cover losses. When results improve, State Farm has historically adjusted accordingly and, at times, returned dividends back to customers.

Thanks again for your feedback."
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Joe Tamayo

February 25, 2026

5  out of  5
rating by Joe Tamayo
"I am so happy whit state farm specially whit the costumer service that Jessica provides she i the Best 👌"
We responded:
"Thank you, Joe! I'm happy to see your 5-star rating. Your support means a lot to us. If you ever have questions or need assistance, feel free to reach out. We’re here to help!"
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Countess Courtney

January 29, 2026

5  out of  5
rating by Countess Courtney
"Shianne helped me save money by bundling my home and auto. I enjoyed working with her."
We responded:
"Thank you, Countess Courtney! I'm happy to hear that Shianne was able to assist you with bundling your insurance. It's great to know you enjoyed working with her. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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Andrea Ochoa

January 21, 2026

5  out of  5
rating by Andrea Ochoa
"Tiffany helped me understand my insurance needs and answered all my questions. Very helpful and easy to work with!"
We responded:
"Andrea, thank you for sharing your experience! I'm happy to hear that Tiffany was able to assist you with your insurance needs and provide clear answers to your questions. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"